What our customers say.
Every review here is from a verified buyer. Honest feedback on our service and the products we supply.
Hear it from our customers
From the store experience
- ★★★★★
Very happy with service and delivery.
Store responseLovely to hear, James! Good to know you were well looked after from ordering through to delivery.
- ★★★★★
great
Store responseFrank, glad everything went smoothly with your order!
- ★★★★★
Faultless
Store responseCheers for the feedback, Damien. We'll look forward to helping you with your next order!
- ★★★★★
Always efficient and helpful employees
Store responseCheers for the feedback, John. We appreciate you letting us know the team is doing a good job for you!
- ★★★★★
Exceptional as always
Store responseCheers for the feedback, Ann. We appreciate you choosing us for your supplies again!
- ★★★★★
Excellent product and service and reliable delivery, many thanks!
Store responseLeesa, thanks for the feedback regarding your recent order. We appreciate you choosing us for your supplies and look forward to helping with the next one!
- ★★★★★
due to me living far away the shipping is a challenge, but i love fernland and will continue to purchase from them
Store responseWe appreciate the support, James! We know getting supplies out to remote or distant locations can be tricky, so we'll keep working to make sure your orders arrive reliably.
- ★★★★★
There was an issue with my order. The tags were on backorder so the delivery was delayed. Vanessa was a great help in finding the order and getting it delivered.
Store responseDebbie, we appreciate you letting us know about the delay with those backordered tags. It's good to hear Vanessa could help get things sorted and back on track for you!
On the products we supply
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★★★★★ good opening at top for stirring when mixing fertiliser
Heavy Duty 9L Green Watering Can → -
★★★★★ Good quality hardwood stakes
Pointed Hardwood Stakes → -
★★★★★ Would purchase again once run out
Exactly what i need for my succulent seedlings
80mm Deep Seedling Tray (fine hole base) → -
★★★★★ Excellent
Horticultural Perlite → -
★★★★★ Exactly what I wanted.
The coconut moisture retention mats arrived quickly. They are great quality and thicker than I expected. So pleased I could get them as I was unable to find them anywhere locally. We purchased them to go around our fruit trees and plants in pots.
Coconut Fibre Weed Control & Moisture Retention Mats → -
★★★★★ My go to for large plants.
These are my go to pots for bigger plants. Great value particularly the freight rate. A lot of sellers charge big bucks or won’t freight.
Received rewards credit for reviewing
MANICI Advanced Plant Containers - with handles → -
★★★★★ Great Containers for all places
Great containers and look amazing. Easy to carry around and light. I will definitely be paying more for my fruit plants. Recommend for anyone wanting to improve the look of the garden with great containers.
MANICI Advanced Plant Containers - with handles → -
★★★★★ Excellent products, my homemade coir potting mix gives superior tomatoes. Delivery was trouble free thanks to the carrier. Not all carriers deliver to us (being 9 km. Out of town) and we have to drive many km. To pick up our deliveries in our town or an adjoining town. Australia Post always delivers to our address. Keep up the good work. Bill Walker.
Received rewards credit for reviewing
Cocopeat Coir Pith Block → -
★★★★★ Like perlite does
Received rewards credit for reviewing
Horticultural Perlite → -
★★★★★ Would buy again
Good product, timely arrival
XHD Woven Plastic Plant Bag with 2 Handles, 45L → -
★★★★★ Easy place matts.
Very good matts, wrapped around my small hedges perfectly. Very easy to install.
Received rewards credit for reviewing
Coconut Fibre Weed Control & Moisture Retention Mats → -
★★★★☆ have put on field will see how it goes
order went in and was delivered very friendly deliverer
FloraFert TurfStar All Purpose Turf Fertiliser →