Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Shipping is calculated dynamically in the Cart and/or Checkout based on real-time freight rates from a number of carriers including Australia Post, TNT (Fedex). Aramex, Team Global Express & Couriers Please.
Freight costs are charged to you at cost based on these live rates. Factors that affect these rates are, weight and dimensions of the items in the cart, and also suburb (location) of delivery (the distance the goods need to travel).
If you have any questions, please don't hesitate to contact us - we are here to help.
Returns Policy
You may return new, unopened items within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
The easiest way to return an item is our online returns portal — it takes a couple of minutes and you can track your return while we process it.
Prefer to handle it manually? Contact Us with your order number and details about the product you would like to return, and we will respond quickly with return instructions.
